HomeTemplatesGorgias
E-commerce Customer Support

Cold Email Template for Gorgias

Gorgias is the leading customer support helpdesk for e-commerce brands, integrating deeply with Shopify and other platforms.

Choose a tone:

Cold Email Example
Subject

Scaling Gorgias's outreach to e-commerce brands

Hi [Name], Gorgias has established itself as the go-to support platform for DTC brands — but reaching the next 10,000 Shopify merchants requires outreach that scales without losing personalization. We help SaaS sales teams find verified contacts at e-commerce companies and write tailored cold emails in seconds. Would a 15-minute call be useful to explore this? Best,

⚡ This is a generic example

The email above targets a VP of Sales at Gorgias. With ColdPitch AI, you can generate a version personalized to a specific person — using their actual name, title, and real contact data from Gorgias.

Generate yours free →

How to write a cold email to Gorgias

Gorgias is a well-known target for B2B sales outreach — which means their leadership team receives a high volume of cold emails. Gorgias is the leading customer support helpdesk for e-commerce brands, integrating deeply with Shopify and other platforms. Breaking through to decision-makers here requires outreach that is specific, brief, and immediately relevant to a challenge they're actively thinking about.

The most effective cold emails to Gorgias skip the company overview and open directly with an insight or observation relevant to their current business context. Research their recent news, product updates, or hiring activity to find a natural hook. A well-placed reference to something specific about their business signals that you've done your homework — and that alone will separate your email from 90% of what lands in their inbox.

When personalizing for Gorgias, check their blog, LinkedIn, and recent press releases for current priorities. Mirror the language they use in their own marketing — if they emphasize "speed" and "simplicity," use those words. Keep your cold email under 120 words, end with a single low-friction ask, and make sure your follow-up email takes a completely different angle rather than just bumping the thread.

More cold email templates

View all 157 templates →